Infoware is a Mississippi corporation founded in August 1994, and in November of 1998 began marketing digital voice products primarily to the healthcare industry. Since that time, we have diversified our product lines to incorporate voice management solutions for not only healthcare, but legal, insurance, law enforcement, and general business.
From inception, Infoware’s focus has been to offer quality products and provide excellent service to its customers. In today’s fast-paced world, so many service organizations depend on remote access to provide maintenance services. While that is certainly an option, it is important to note that we provide on-site installation, training and on-going maintenance to those who need support over and above what can be offered by remote access. Our company has a strong interest in maintaining customer satisfaction to insure repeat business and to utilize its customers as positive references. We specialize in computer application solutions, offering products to assist with increased efficiency while providing cost effective solutions.
Our customer base consists of hospitals, medical clinics, medical transcription services, county and local courthouse, city hall, police and fire department facilities, utility providers, insurance companies, agencies, adjusters, and law firms, just to name a few.
Applications We Offer
Hospital Solutions – Voice, Text, Speech, CAC
Digital Dictation Systems which run on the Microsoft Windows platform, captures and manages medical dictation and transcription from a wide range of input devices, including regular telephones, dedicated dictation stations, digital handhelds, wireless PDAs and PC-based applications.
Dolbey’s Fusion Text integrates seamlessly with the Fusion Voice Dictation System and provides a text management platform while providing automated document distribution utilizing multiple location printing, faxing, secure email, billing and payroll automation, physician electronic signature, and extensive reporting.
Dolbey’s Fusion CAC is a comprehensive Computer Assisted Coding application which utilizes Natural Language Processing to pre-code inpatient and outpatient medical charts, apply ICD9 and ICD10, CPT and other coding principles for proper billing submissions and more efficient chart processing.
We provide front and back end voice recognition products utilizing Fusion Speech® powered by Nuance’s SpeechMagic™ as well as Dragon® NaturallySpeaking, Professional, Legal and Medical Editions.
Court Solutions Recording
FTR is a digital recording solution that runs on a desk-top, laptop, or the new integrated “Touch” unit which captures digital audio for archival and retrieval enabling court reporters, administrators or secretaries of Boards to produce the necessary documentation required by law. The FTR Player is a PC-based application, which allows Court Reporters to transcribe the digital recording.
Legal, Insurance, Law Enforcement & General Business Applications
Both Olympus and Philips offer digital dictation units, microphones (wired and wireless), and PC-based dictation and transcription packages. Infoware is a certified Philips and Olympus Partner as well as an Olympus repair depot. We provide a free assessment of your business workflow and help customize the right solution for your office.